With The Ideal Customer Experience Journey, you’ll get everything you need to DELIVER, TEACH, and ATTRACT students to a course that teaches them what it REALLY takes to make customers happy, help them identify EXACTLY where they need to make changes and set them on the path to converting prospects to lifelong, LOYAL ADVOCATES.

First, let's wipe out a myth that a lot of business owners cling to:  

Customer Service is NOT the key to winning lifelong customers Sure, it's extremely important. Don't get me wrong. But it's the full 'Customer Experience' that really matters.  

What's the Customer Experience? It's the full range of experiences and the emotions they produce.... at EVERY STEP of your customer's journey with you.

• From before customers even know who you are 
• Through getting to know you 
• Making their first purchase 
• ....and 'happily ever after'

Why should you be teaching people about the Customer Experience? Think about it this way: Each experience customers have along their journey can MAKE or BREAK their relationship with a business, but....  

A really great experience can win over the most resolute prospect. However, people need your help to get it right. It's definitely NOT EASY, and there are loads of complicated tools and processes out there for mapping the Customer Experience. 

That's why we created a customizable training program that's step-by-step and all ready for you to teach:

We designed this course for you to be able to teach and sell to any small business, solo entrepreneur, or independent business owner.  

You'll teach people:

•  Exactly what the customer experience means and why it's so critical to their business success 
•  How to make a simple map of their current customer experience 
•  How to analyze their map to identify weak areas and potential problems 
•  The elements that make up an 'Ideal Customer Experience' 
•  Where to make improvements that will make the biggest impact

They'll even walk away with an Action Plan - with their goals, tasks, and deadlines for getting it all done.  

• Attract a flood of leads for your products and services 
• Build your reputation as an expert with webinars, workshops, videos, and more 
• Provide resources for your clients to help them get results (and win their lasting devotion) 
• Or even sell the course for 100% profit.... and a nice new income stream for you

You'll be helping your clients build a reputation as someone who truly cares about their customers - the type of reputation which will build a loyal following of customers who sing their praises.  

And they'll be thrilled with you, because of the support and guidance you've given them to make it all possible! 

Introduction  

You'll kickstart the course by giving a quick overview and explaining what people will be able to do by the time they're done, so that they're excited to jump in and start learning.  

Module 1 - What is the 'Customer Experience'?  

You'll start by discussing the meaning of the term ‘customer experience’, as defined by different experts. You’ll teach about the different stages that customers go through in their journey with a business. And you'll also talk about a much simpler way to think about the customer’s experience, which will make it easier to map it. 

Module 2 - Map Your Current Customer Experience 

In Module 2, you’ll jump right in by teaching how to create a big picture map of the touchpoints your learners currently have with their customer and the different types of experiences they now offer. This isn’t about creating a complex infographic that needs 10 professional graphic artists. The map will work for even the most basic business.

Module 3 - The Key Elements of an Ideal Customer Experience

In Module 3, you’ll explore a range of ways your learners can create an ideal customer experience. You'll look at what some top companies do to make that ideal a reality. And, you’ll have your students answer some essential questions that drive everything they'll do moving forward.

Module 4 - Map Your Business’s Ideal Customer Experience  

Now it’s time to really get down to business. In Module 4, you’ll help your students describe exactly what type of experience they want their customers to have, no matter where their customers are in their journey. And, of course, they'll start identifying what they need to do to make it happen.

Module 5 - Identify and Prevent Potential Breakdown Points  

No matter how simple or complex a business is, we all have some touchpoints with customers that are more sensitive than others. In Module 5, you'll look at some common trouble spots where businesses can lose a customer. You’ll help your learners figure out where their potential breakdown points are, and then plan for how to prevent them.

Conclusion and Next Steps  

By this point, your students have done some real hands-on work in mapping how they'll create an ideal customer experience in their business. In the concluding module, you’ll spend some time reviewing what they learned and you’ll have them put together a checklist and action plan for moving forward to success.

Click on the image below for an excerpt from the Course Book...

You can see that Content Sparks products pack in a lot of value.  

That’s because as sales and marketing specialists, we develop top-notch material AND we want to help you market and sell it to your audience, so that everyone’s business grows.  

But don’t worry, the cost is going to be MUCH less than you think.  

Much less than it should be, based on the value of this product...  

Much less than courses that teach you how to create a product like this yourself...  

(Plus, this is ready to launch in minutes, not months, and even includes promotional material to sell the course.)  

Much less than hiring a team to help you create content or sales copy...  

And MUCH, MUCH less than learning how to create a product like this by trial and error...  

...where you can lose money AND get zero sales.  

So let’s say, conservatively, that you can create this product yourself for $8,000.  

Now, that’s not nearly enough money to hire someone to help you...that’s just accounting for your personal time.  

(If you’re a highly paid consultant, however, that $8,000 estimate is going to be MUCH higher...)  

So you’d still have to research the topic, narrow down the key points, outline a logical flow, figure out learning activities that people can do, write all the content, develop support resources (like worksheets and checklists), create the slideshow, design graphics, edit and proofread everything, make it look professional, create sales materials, write autoresponder emails, and more.  

For example, here's the approximate amount of time it takes us to create a course like this one... 

But if you don't have experience creating courses, it's going to take HUNDREDS of hours to do that properly... And probably additional hundreds or thousands of dollars just to learn how to build a quality course or a high-converting sales funnel... And after all of that, you don’t know if anyone is going to buy... Especially if you’ve never sold your own program before. OR, you can easily and quickly create your own courses... Using ready-to-go programs from a company with a long track record of success... And expand your business... Earn more money, work fewer hours, and become the authority in your market. All for significantly less than trying to do the same thing on your own. So, as part of this offer... You won't pay $8,000... You won't pay $3,000... You won't even pay $1,500...

Take a look through all the materials.  

If you don’t think you or your customers can benefit from this content, let us know in the first 7 days, and we’ll give you a full refund. No questions asked.  

If you like it, keep it. And if you’re ready to take action quickly to get to that next level, you could be closing sales in the first week.

Hi, I’m Sharyn Sheldon, founder of Content Sparks.  

Soon after starting my very first small business, I found myself stuck...  

I knew that creating sales and marketing products for my customers would take my business to the next level, however, there were a few big problems. 

Maybe they sound familiar?

• I was so busy doing work for clients that I never seemed to have enough time to work on my own business... 
• I was overwhelmed and didn’t know where to start...I was just staring at a blank page... 
• I didn’t have the budget to hire a team or to spend $3,000 on one of those online “how to build your own infoproduct” courses... 
• I didn’t know how to promote the product once it was ready... 
• I was worried about maintaining income level (and my ability to ever grow it)...

And so I stayed stuck...  

...until I discovered customizable, ready-to-go content.  

For instance, I used this 'done-for-you' content to create bonuses for products I wanted to promote.  

All I had to do was download it and add some points I thought were important.  

I saved at least a day of work this way, and at the time, I was billing out $2,000/day.  

I also earned several hundred dollars in commissions because I was able to offer a valuable bonus.  

Still, I noticed some problems with the ready-to-go content out there...  

For one thing, some of the products didn’t include promotional materials to help sell the product.  

And when they did, the content was sometimes outsourced to non-native English speakers.  

Also, some of the customizable content out there was pretty bad...  

The sales and marketing products weren’t written by sales and marketing experts...and it definitely was not up to my standards. So I still had to spend a lot of time editing it.  

So that's why I started Content Sparks, to provide high-quality, customizable sales and marketing products. 

Today our team has created business training programs for Fortune 500 companies and small businesses for over 20 years...programs that get results.  

Just imagine this scenario:

• You have a high-quality course in just minutes...
• You quickly jump in and customize any of the material...
• You launch the course for a fraction of the cost of starting from scratch...
• You have everything you need to promote your course and attract customers...
• Your course continues to sell, taking your business to that next level...without any extra work on your part...

"I had to come up with something on short notice…. I had purchased Mastering Mind Maps previously and was able to quickly put together a one hour presentation.... and it only took about an hour to create. It would have easily been 40 hours of work for me from scratch. This was a real life saver!"

Kate Rodrigue, Director, The Standard Insurance

"I often use Content Sparks to put out a ‘test’ product, see if there's any interest. I was surprised at the speed that I can put something together to test, so that's saved me tens of thousands of pounds.  

Also, if I do a talk or workshop, I have something to sell at the end of it.... since I don't always know who will be in the room or what their needs are."  

Sarah Arrow, Birds on the Blog

"I don't have to worry about the quality level with Content Sparks, I just have to tweak it to my voice. It’s the equivalent of hundreds or thousands of dollars of time saved. Plus, it makes me a valuable resource to my clients--I look like a superstar!"

Peter Vogopoulos, Executive & Business Leadership Coach

"Thanks to Content Sparks, I’ve been able to start a membership site. I always wanted to do it, but never had the time. I’m charging $27 and $97 per month and am using Content Sparks products to drip new content each month. With 50 members at the $27/month right now, that's an additional $1,350/month right there, all from a $149 investment."

Tamara Patzer, Local Marketing Director & Social Media Educator

"I used Content Sparks products to create a lead magnet for $37 intro coaching calls. I was blown away with the quality. And it saved me at least $50,000 worth of my time. With one solo ad, I got 123 emails and 65 phone numbers of prospects. Now it's up to me to call them!"

VaNessa Duplessie, The Coaches' Coach

"Sharyn's materials help me to stay stealthy. I'm able to develop new programs quickly and professionally, always offering something new to my members and leaders, giving me tremendous edge in the market. My network is growing rapidly and I'm expanding into other cities. Now, as leaders plug into the system I've created, I'm able to help them grow their business as well."

Jennifer H., Inspired Influencers Academy

"When it comes to premium customizable content, look no further than Sharyn's suite of products. This is beautifully researched and exquisitely crafted material. Even if you don't end up modifying and rebranding it for your own business, you're guaranteed to find the content itself incredibly useful. Sharyn's trainings drive even greater value into the customer equation; don't miss them. I've been in marketing for over three decades, and Sharyn and her team continue to impress me with each new release.  

This is first-rate stuff—highly recommended. Period."

Daniel Ulin, CEO and Founder, DHU Marketing

While there are other done-for-you content companies out there, only Content Sparks specializes in sales and marketing products.  

Our products are developed by our in-house team, so this isn’t available for sale anywhere else.  

And 'The Ideal Customer Experience Journey' was based on our 25+ years of experience developing products just like this one for Fortune 500 companies and small business owners...programs that get results.

Instead of thousands of dollars and hundreds of hours sunk into a product that may or may not sell...  

You get completely customizable, ready-to-go products with promotional materials to sell it, developed by a team with more than 25 years of sales and marketing experience...instantly.  

And you get to take your business to the next level, while providing incredible value for your customers. They’re going to love you for it.  

And instead of paying $8,000+, you’ll get the course content, instructor materials, promotion materials AND bonuses, all for this special low price...

Everything your students need for learning and implementation:

Everything you need to teach and deliver the course:

Everything you need to convert prospects to paying customers

• Course Book
• Action Guide
• Summary Cheat Sheet
• Graphics
• How to Create the Ideal Customer Experience at Each Stage of Their Journey - Infographic
• Bonus Tools List 
• Slides Handout

• PowerPoint Slideshow 
• Speaker Notes 
• Implementation Guide 
• Course Follow-Up Emails 
• Contents List 
• Research Sources 
• Tips For Using Your Ready-To-Go Content 
• Evaluation Form

• Opt-In Report
• Opt-In Report Summary Cheat Sheet
• Opt-In Report Slideshow
• Opt-In Report Follow Up Emails
• Infographic
• Blog Posts
• Tweets

•  Opt-In Page Copy – 119 words of persuasive sales copy for your opt-in page 
• Sales Page Copy – 1105 words of persuasive sales copy for your sales page  

Plus, you risk nothing with our money-back guarantee.  

If you’re still reading, my guess is that you know this is the way to take your business to a new level...  

Both in terms of revenue...  

And in your visibility and authority in your market.  

So trust your gut and the results others have gotten, and check it out for yourself.

Again, this is Sharyn Sheldon, and thanks for reading.  

I hope you enjoy teaching 'The Ideal Customer Experience Journey' and I’m so excited to see what it’s going to do for your business and for your customers!

Sharyn Sheldon Founder, Content Sparks

P.S. On the fence? Think about it this way...  

There’s a risk-free guarantee...  

There's PROOF this works....  

And since it's EASIER to do this than to do it all yourself, why not give it a shot?

P.P.S. If you don't buy this, will your business hit a plateau?  

Will you continue to have to trade time for money?  

Or will you have to work even more hours to increase revenue, maybe even at the expense of your personal life?  

Don't let that happen to you.  

Get this now, and let’s start growing your business today.

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