Above and Beyond
$247.00
Teach your clients how to WOW their customers, business partners and employees.
Teach Your Clients How to Create 'WOW' Experiences
Create a fresh income stream for yourself by walking small business owners and entrepreneurs through creating 'WOW' experiences for customers, business partners, and employees... so that they'll stand out from others in their market. Just use our fully customizable, PLR course that you can brand, tailor, and sell under your own name!
Do you guide new or struggling business owners?
Business owners, large and small, spend a lot of their time focusing on ways to grow, compete, improve, and become more profitable. And there's always some new strategy that catches their eye.
But that often means that the important people in their business don't get the attention they deserve.
And one of the best strategies for growth is to simply provide exceptional experiences that competitors don't think about.
Who are those key 'stakeholders' who need your special attention?
- Customers
- Business Partners & Affiliates
- Employees
When you 'wow' these three groups of people, you fuel your entire business's success.
How do you wow people?
Creating WOW moments means going the extra mile, creating memorable experiences, and delighting people. Unfortunately, most business owners think it takes a lot of time or extra resources to produce these sorts of moments. But it doesn't take a massive budget to make it happen!
With our done-for-you course - Above and Beyond - you'll teach your clients exactly how they can easily (and inexpensively) create 'wow' experiences for all their stakeholders... no matter how large or small their business is.
When your clients implement the tactics you've shown them, they'll start seeing the dramatic results that delighting other people can provide. Not only will they feel the boost that comes from providing an exceptional experience, but their business will stand head and shoulders above others in their market.
And they'll have you and your course to thank for it!
When you purchase a license to Above and Beyond, you'll get the rights to edit the content any way you want, put your name and brand on, and repurpose it into whatever format you want.
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A game-changer for me and my clients!
Your products have been a game-changer for me and my clients! The content is amazing and thorough, and you get a lot more for your money than some of the other PLR products I've purchased!
Here's what you'll teach in Above and Beyond:
Introduction – The Status Quo vs. The Wow Factor
You'll start off your course by encouraging your clients to think about a time they were blown away by great service. You'll go on to explore the importance of going beyond expectations, discussing examples and introducing the learning objectives for the course.
Module 1 - Creating Exceptional Customer Experiences
In the first module, you'll focus your students on their own customers and the differences between 'customer service' and a 'customer experience'. You'll then reveal the 6 key factors of exceptional customer experiences, so that by the end of the module participants will be able to brainstorm ways that they can take their customer experience a step further as soon as they finish the course.
Module 2 - Impress Your Business Partners and Stand Out
Customers are just one of the trio of stakeholders you need to 'wow' in your business.
In Module 2, you'll explore the importance of developing and maintaining great relationships with business partners and affiliates. You'll discuss ways your clients can differentiate themselves with business partners. And by the end of the module, your clients will be able to pick methods they can implement immediately to make a memorable impression with business partners for lasting, win-win relationships.
Module 3 - Engage and Retain Your Employees
Whether you're a solo entrepreneur who only works with freelancers, or a large business with teams of people working for you, the benefits of 'wowing' your employees are enormous.
In Module 3, you'll explore those benefits first by talking about Gary Chapman's 'Five Languages of Appreciation at Work'. Then you'll explore methods for showing your employees your appreciation in ways they can relate to best. By the end of the module, your clients will be able collect information they can use to enhance employee experiences and build loyal relationships that lead to exceptional performance.
Module 4 – Conclusion and Next Steps
By this point, your clients will have all the information they need to start focusing on 'wowing' their customers, business partners and employees and creating exceptional experiences for them right away. You'll provide them with a quick recap of what they've learned, and guide them through planning their next steps.
Get your license to Above and Beyond:
And to teach the program above, here’s exactly what you’ll get in Above and Beyond:
Click on any tab to see a detailed list of course content you'll get with your license:
Student Materials - to Learn & Take Action
* Course Book (Student Guide) (7075 words, 39 pages) - which gives you content and activity instructions you can use to create a self-study course, eCourse, or online or offline workshop (You’d pay $2,000+ just to learn how to create a course like this, and you’d still have to spend months doing it yourself)
* Action Guide - 12-page guide which helps your students take action on what they learn, so you’ll have happy, successful customers
* Employee Information Form - Customize this document and use it to collect important information about employees
* A 14-page Summary Cheat Sheet - which you and your students can quickly reference to save time, versus having to refer to the Course Book or lesson videos every time (Customers love these!)
* 10 Colorful Graphics that are used in the Course Book and slideshow - which not only give a snapshot view of concepts, but also give your content some visual zing (in .pptx and .png)
* Infographic - The 5 Strategies that Never Fail to "Wow". (In.pptx, .pdf & .png)
Not sure about the value of our done-for-you course content? Here’s what business owners just like you have to say about Content Sparks:
I instantly recognized the value
I've been around the block when it comes to designing courses, and I instantly recognized the value in what they were offering.... I decided to take the plunge with Content Sparks' materials by using their Time Management course as my guinea pig. And guess what? I was able to customize and create the online course in just a week! I launched it to my email list for $47, and sold 21 courses over four days, earning nearly $1,000. Now, I've bumped up the price to $97 and plan to use this course as an upsell. It's been a win-win situation.
I've been a customer/fan ever since
My training and coaching practice is more profitable and less stressful because of Content Sparks. I searched the internet for private label content solutions to avoid starting from scratch every time I had an idea for a new product. Luckily one deep SEO rabbit hole led me to Sharyn's excellent site, and I've been a customer/fan ever since. I use the courses to power my private coaching, membership sites, and premium value workshops. Content Sparks has researched, written, and packaged the best business fundamentals, so you don't have to. These resources have saved me time and earned back my investment.
Frequently Asked Questions
Sure! You can see an excerpt from the Course Book HERE:
ContentSparks.com/AboveBeyond_Sample
And if you have more questions, you can always content us at support@contentsparks.com
The following are the learning objectives your students will achieve when you teach the course on Above and Beyond as shown in the Course Book.
By the time you complete the course, you will be able to:
- Recognize and describe the key differences between serving customers, business partners, and employees well and wowing them to create delightful and memorable experiences that translate to long-term relationships.
- Create exceptional experiences for prospective and existing clients so that they buy more, become repeat buyers over the long-term, and provide referrals and testimonials.
- Elevate business partner relationships so that they are always a top priority, keep valued partners over the long-term, and acquire new talent.
- Engage and retain employees, whether full-time or freelancers, by ensuring that they are aware that their contributions are personally valued and appreciated.
- Implement their ‘Wow’ program so that their customers, business partners, and employees feel heard and valued immediately.
Yes... absolutely!
You can work through the course yourself and be your own case study to share with your audience. You can document your steps, and share your feelings about each stage in your journey. When you've done it yourself you will find it easier to teach. Another way to teach Above and Beyond if you don't have much experience in the area is to teach a beta cohort. This group of people understand they're working with you to test the program and will share their progress with you.
Here at Content Sparks, we've given you everything you need to run your courses online virtually. However, you'll find the content is easy to adapt to an in-person training with some simple replacement of the virtual logistics, group coaching, or live seminar. Just have students do the action steps as small group and partner activities and then reconvene to debrief and discuss their results.
Many of our clients do amazing in-person events with our course kits, and you will too!
Yes! You can add in some personal coaching sessions (we recommend 4) and sell this in the $997-$1497 range. You can expand it to include a mastermind and charge up to $3,000 per person.
You could also turn this whole course into a VIP weekend, and deliver Above and Beyond in person in a luxury venue
A little extra thought turns Above and Beyond into a priceless high-ticket offer that gives a brilliant ROI and increased revenue for you.
Anything about customer service would be incomplete without Above and Beyond.
Check out Grow A Profitable Service Business to see related courses you can put together to create the perfect curriculum for your audience.
The Thing to Keep In Mind...
While there are other done-for-you content companies out there, only Content Sparks specializes in sales and marketing products.
Our products are developed by our in-house team, so this isn’t available for sale anywhere else.
And 'Above and Beyond' was based on our 30+ years of experience developing products just like this one for Fortune 500 companies and small business owners...programs that get results.
Get your license to Above and Beyond: Only $247
100% No Risk Guarantee
This is first-rate stuff—highly recommended
When it comes to premium customizable content, look no further than Sharyn's suite of products. This is beautifully researched and exquisitely crafted material. Even if you don't end up modifying and rebranding it for your own business, you're guaranteed to find the content itself incredibly useful. Sharyn's trainings drive even greater value into the customer equation; don't miss them. I've been in marketing for over three decades, and Sharyn and her team continue to impress me with each new release.
This is first-rate stuff—highly recommended. Period.
P.S. On the fence? Think about it this way...
There’s a risk-free guarantee... There's PROOF this works....
And since it's EASIER to do this than to do it all yourself, why not give it a shot?
P.P.S. If you don't buy this, will your business hit a plateau?
Will you continue to have to trade time for money?
Or will you have to work even more hours to increase revenue, maybe even at the expense of your personal life?
Don't let that happen to you.
Get this now, and let’s start growing your business today.