Cutting-Edge Customer Service
$177.00
Elevate your clientโs customer service, transforming their business into a customer delight powerhouse that stands out in the market.
This short,ย ready-to-teachย workshop can be delivered live or as a self-paced course.
Youโll getย everything done-for-youย and ready to customize, including:
- Course Book, Action Guide, Worksheets
- Slideshow, Sales Page Copy
- โฆand more!
Show Your Audience How to Delight Every Customer and Stand Out in Their Market...
Customer service isn't just about responding to emails from customers.
When done well, it will increase your sales, reduce refunds, and win the hearts and minds of your customers.
Exceptional customer service takes your customers from saying "okay let's try this" to telling others "oh-my-gosh, you must get this".
Every business wants raving fans, and offering cutting-edge customer service is how you get them!
The challenge is that many small business owners know customer service matters, but theyโre unsure what โgoodโ actually looks like in practice. They respond to issues as they arise, but donโt have a clear system, plan, or long-term strategy in place.
Thatโs where this workshop fits.
Our white label course kit on Cutting-Edge Customer Service gives your audience a structured way to rethink how they support customers before, during, and after a purchase.
Instead of focusing only on complaints or refunds, this workshop helps them look at customer service as part of the full customer experience. It guides them through understanding modern customer expectations, evaluating their current approach, and creating a realistic upgrade plan they can actually implement.
This isnโt about copying what big companies do. Itโs about making thoughtful, cost-aware improvements that make sense for small businesses and service providers.
Inside the workshop, you'll teach your students to:
By the end of the workshop, your students will have a clear direction and documented next steps for improving how they serve their customers.
Who is this workshop ideal for?
This workshop is a strong fit for coaches, consultants, and service providers whose clients:
No matter what type of business your audience runs, this workshop gives them a clear, realistic way to strengthen customer service, build trust with customers, and create more consistent, positive experiences at every touchpoint.
No experience? No problem! We've done all the prep for you:
Youโll get everything you need to deliver the workshop with confidence:
Why choose Content Sparks?
Weโve spent 30+ years developing practical, professional-quality business courses. Our ready-to-go content helps you deliver valuable results for your audience - without stress or long planning and creation times.
With our editable, done-for you content, you can use this course under your own name and add your unique spin.
Teach it to clients, sell it for additional income, or use it to attract new customers and build your list of leads today!
Ready to help your audience strengthen their customer experience?
Click the button below to get your license to the "Cutting-Edge Customer Service" Today!
Only $177
I now have a delicious buffet of the finest packages
With a lifetime in marketing, copywriting, and design, I find Content Sparks is the place to turn to shortcut my time required and ramp up my training products. I now have a delicious buffet of the finest packages, complete with checklists, worksheets, emails, ebooks, and PowerPoint decks. Starting from a blank screen is a waste of time. Starting with a Content Sparks package is priceless. On top of that, Sharyn Sheldon does thoughtful and responsive YouTube LIVES. If you haven't figured it out yet, I highly recommend Content Sparks.
My coaching really took off!
Once I started to seriously use content from Content Sparks, my coaching results really took off (I increased the number of coaching clients 200% over 18 months), raising my prices twice in that time. Coaching areas with the most impact on clientsโ business are social media/blogging and the customer journey. Since moving into publishing courses, Iโm seeing steady growth in the business growth offering Iโm focused on growing. Iโm happy to move from group coaching to online courses. I know itโs doable!
Here's your students' Success Roadmap for Cutting-Edge Customer Service...
Here's what you'll be teaching...
There are 4 modules in the course, with individual lessons, an introduction, and concluding action plan. The course can easily be delivered as a self-study eBook, membership site resource, online course, live workshop, or any other way you want.
Here's a summary of each module's learning outcomes:
Introduction
You'll start out with an overview of the course and what your students will learn, so that everyone is excited to jump in and get going.
Module 1 - What Your Customers Expect from You
Thereโs a lot riding on the standard of customer service you provide. So to start with, you need to know what your ideal customers are looking for and figure out how to give it to them.
In this first module, you'll help your students explore how todayโs service demands impact their business, revisit their ideal customer profile, and take a look at their competitorsโ customer service practices.
Module 2 - Your Customer Service Future
Tech advances mean that businesses have access to better tools to help customers. But automation doesnโt replace the human interaction people are increasingly seeking.
In Module 2, youโll have your students delve into different methods and tools they could adopt to automate their customer service. Theyโll also learn about ways to recruit and train customer service personnel so that they balance automation with the personal touch.
Module 3 - Develop A Customer Service Upgrade Plan
Now itโs time to bring that data together to create a path towards a more comprehensive customer service package for your students' businesses.
In Module 3, youโll show your students how to prioritize cost-effective changes that elevate their customer service practices so that they anticipate and respond to demands at the level customers expect.
They'll then tie everything together by developing a practical plan to upgrade their customer service and wow their customers.
Module 4 - Conclusion & Next Steps
In this final module, youโll teach some tips that will help your students continue to see the best results from their customer service upgrades.
Youโll also review the course and have your students plan their next action steps, so they can achieve the goals they set for this course.
And here's all the content you'll get!
Contents are delivered as .docx, pptx and .xls. Images are .pptx, .pdf & .png.
My coaching really took off!
Once I started to seriously use content from Content Sparks, my coaching results really took off (I increased the number of coaching clients 200% over 18 months), raising my prices twice in that time. Coaching areas with the most impact on clientsโ business are social media/blogging and the customer journey. Since moving into publishing courses, Iโm seeing steady growth in the business growth offering Iโm focused on growing. Iโm happy to move from group coaching to online courses. I know itโs doable!
It saved me at least $50,000 worth of my time.
I used Content Sparks products to create a lead magnet for $37 intro coaching calls. With one solo ad, I got 123 emails and 65 phone numbers of prospects. Now it's up to me to call them! [In addition], I was blown away with the quality. It saved me at least $50,000 worth of my time.
Click the button below to get your license to the "Cutting-Edge Customer Service" Today!
Only $177
Here are a few ideas for using your content...
Frequently Asked Questions
Sure! You can see an excerpt from the Course Book HERE:
ContentSparks.com/CustomerService_Sample
And if you have more questions, you can always content us at support@contentsparks.com
The following are the learning objectives your students will achieve when you teach the course on Cutting-Edge Customer Service as shown in the Course Book.
By the time you complete the course, you will be able to:
- Recognize the customer service demands and expectations of todayโs consumer and how that impacts your business
- Describe the customers who are the best fit for your business in light of changing circumstances
- Gather customer data and competitor intel to assess exactly what your target audience expects in your customer service
- Explore different methods and tools to raise your customer service game in the future so that you can introduce cuttingedge customer service
- Identify ways to recruit and train customer service personnel,giving your business the ability to provide customers with a personal response
- Prioritize cost-effective changes to elevate your customer service practices so that you anticipate and respond to demands at the level customers expect
- Develop a practical plan to upgrade your customer service and wow your customers
- Consolidate and implement your learning and plan future action steps so you can achieve the goals you set for this course
If you have an audience who wants to make more money or save money in their business, then Cutting-Edge Customer Service is right for your audience. If your audience wants to have delighted customers and raving fans who spread the word about their business, then Cutting-Edge Customer Service is an ideal course to teach them.
This course is perfect for those new to business as well as those more established. Where there are customers, customer service is essential!
For our long-time customers, you may have our previous course, Customer Service Excellence. That one came at customer service from a different angle, where students created a customer service 'manifesto'. We retired that program, so you can't purchase a license any longer, but we discovered, when we looked at potentially re-launching it, that customers wanted something that was even easier to implement.
Cutting-Edge Customer Service balances the gathering of intel on customer service expectations with the need to quickly elevate the level of service you deliver. We're confident that your audience will love it!
Yes... absolutely!
You can work through the course yourself and be your own case study to share with your audience. You can document your steps, and share your feelings about each stage in your journey. When you've done it yourself you will find it easier to teach. Another way to teach Cutting-Edge Customer Service if you don't have much experience in the area is to teach a beta cohort. This group of people understand they're working with you to test the program and will share their progress with you.
Here at Content Sparks, you'll find our content is robust and flexible. This means if you wish to teach it as group coaching, you can easily do that by teaching one module a week. You can also teach it as a seminar, in-person, or virtual event. Just remove any slides you don't need to teach it to your audience.
Here at Content Sparks, we've given you everything you need to run your courses online virtually. However, you'll find the content is easy to adapt to an in-person training with some simple replacement of the virtual logistics, group coaching, or live seminar. Just have students do the action steps as small group and partner activities and then reconvene to debrief and discuss their results.
Many of our clients do amazing in-person events with our course kits, and you will too!
Yes! You can add in some personal coaching sessions (we recommend 4) and sell this in the $997-$1497 range. You can expand it to include a mastermind and charge up to $3,000 per person.
You could also turn this whole course into a VIP weekend, and deliver Cutting-Edge Customer Service in person in a luxury venue
A little extra thought turns Cutting-Edge Customer Service into a priceless high-ticket offer that gives a brilliant ROI and increased revenue for you.
Click the button below to get your license to the "Cutting-Edge Customer Service" Today!
Only $177