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The Ideal Customer Service Agent – PLR Assessment
$67.00
Build an audience of people interested in transforming their business into a customer delight powerhouse with our brandable ‘The Ideal Customer Service Agent’ Assessment.
Use this brandable Assessment pack to help your audience (or you) evaluate every aspect of their customer service – from attitude and adaptability to passion empathy and flexibility – so they’ll know exactly where to make improvements.
✅ Editable and brandable PLR (in 3 formats – docx, xlsx, & Canva)
✅ Covers 4 key areas of customer service
✅ Built-in scoring for instant clarity
✅ Action planning worksheet to guide next steps
✅ Perfect lead magnet for your Cutting-Edge Customer Service course
Help your clients see exactly what’s missing in their customer service... so they’ll want your help to fix it.
Customer service is often the heartbeat of a small business.
It shapes every interaction, builds trust, and quietly influences whether someone returns or walks away.
Many entrepreneurs have a sense of how well their team handles support requests, but they rarely have a clear way to evaluate the qualities that matter most.
They might feel something is off but aren’t sure where to begin.
Use our white label assessment - The Ideal Customer Service Agent - to help them pinpoint strengths and reveal areas where their customer-facing team can grow.
With a simple scoring process and four key categories, they’ll gain clarity on how well their agents embody the qualities that define great service.
They'll work through a set of statements in four sections, checking what applies and scoring themselves.
At the end, they’ll total their scores and identify exactly where they need to improve to elevate their customer service,
...and you’ll be there to guide them toward the next step!
With our brandable PLR assessment packs, you get everything you need to create a valuable lead-generating assessment or quiz. Assessments are an effective way to attract serious prospects, grow your list, and offer something useful that your audience can put into action right away.
Rebrand and share the Content Design Assessment as a:
- Free lead magnet that draws in bloggers, coaches, or content creators
- Pre-course assessment for your content marketing or writing programs
- Coaching tool to evaluate a client’s blog, website, or lead magnet
- Bonus resource to strengthen your own content-focused offers
If your audience supports small businesses, this assessment gives them a practical, insightful tool that helps them find the right people and develop the team they already have.
You can even use it as the start of a sales funnel to attract students to a course like our one on how to Cutting-Edge Customer Service.
Offering the assessment positions you as the expert who helps people see what makes exceptional customer service... and why they need your help to get there.
Click the button below to get your license to "The Ideal Customer Service Agent PLR Assessment Pack" Today!
Only $67
My coaching really took off!
Once I started to seriously use content from Content Sparks, my coaching results really took off (I increased the number of coaching clients 200% over 18 months), raising my prices twice in that time. Coaching areas with the most impact on clients’ business are social media/blogging and the customer journey. Since moving into publishing courses, I’m seeing steady growth in the business growth offering I’m focused on growing. I’m happy to move from group coaching to online courses. I know it’s doable!
Barbara Jemmott
Here are a few ways you can use the assessment packs to grow your business:
Here's exactly what you'll get in 'The Ideal Customer Service Agent PLR Assessment Pack'...
With this pack of lead-generation content, you'll get 3 versions of the assessment:
- Word
- Interactive xlsx spreadsheet
- Editable Canva template
The pack also includes 5 follow-up emails, and BONUS 'Attraction' content for driving traffic to your assessment. The bonuses include social media posts and images.
The content is all easy to customize, with areas clearly marked for where you should add your own personal info and links.
Watch as I scroll through all the pages in the Canva version of the assessment:
Here's a list of all the editable content you'll get:
Assessment
Lead-Nurturing Content
- Email 1: Your Ideal Customer Service Agent Assessment is ready! (371 words)
- Email 2: The Trait That Quietly Predicts How Customers Feel After Talking to You (344 words)
- Email 3: Why Adaptability Shapes More Customer Moments Than You Think (408 words)
- Email 4: The Two Traits That Quietly Shape Every Customer Conversation (381 words)
- Email 5: What Your Scores Reveal About Your Customer Service Strengths (472 words)
Attraction Content
BONUSES!
Along with your PLR Assessment, you'll also get these bonuses...
1. Social Media Posts
2. Social Media Images
BONUS 1: 20 Social Media Posts
- 10 social media post on customer service
- 10 social media posts to advertise your Ideal Customer Service Agent Assessment.
BONUS 2: 20 Social Media Images
- Your social media posts, put onto editable images in a Canva template.
- Use these to build your audience and drive traffic to your opt-in and sales pages.
- Change out the photo (if you want), replace the logo with your own, and add the url you want people to go to.
Click the button below to get your license to "The Ideal Customer Service Agent PLR Assessment Pack" Today!
Only $67
I now have a delicious buffet of the finest packages
With a lifetime in marketing, copywriting, and design, I find Content Sparks is the place to turn to shortcut my time required and ramp up my training products. I now have a delicious buffet of the finest packages, complete with checklists, worksheets, emails, ebooks, and PowerPoint decks. Starting from a blank screen is a waste of time. Starting with a Content Sparks package is priceless. On top of that, Sharyn Sheldon does thoughtful and responsive YouTube LIVES. If you haven't figured it out yet, I highly recommend Content Sparks.
Dr. Donna Blevins
MindShift Coach & Communication Catalyst
I've been a customer/fan ever since
My training and coaching practice is more profitable and less stressful because of Content Sparks. I searched the internet for private label content solutions to avoid starting from scratch every time I had an idea for a new product. Luckily one deep SEO rabbit hole led me to Sharyn's excellent site, and I've been a customer/fan ever since. I use the courses to power my private coaching, membership sites, and premium value workshops. Content Sparks has researched, written, and packaged the best business fundamentals, so you don't have to. These resources have saved me time and earned back my investment.
Javontae Williams
Owner, Red and Brown Lifestyle Media
Watch how easy it is to edit your Canva Template Assessments!
Click the button below to get your license to "The Ideal Customer Service Agent PLR Assessment Pack" Today!
Only $67
Frequently Asked Questions
Yes! Well all know lead magnets are a great way to build your email list. Quizzes and assessments are also a great way to change things - something new to attract in leads. Someone who doesn't want your free report might love the interactivity of an assessment.
You might have noticed that we offer done-for-you Module Quizzes in our course Upgrade Packs. These serve a different purpose from our Assessments Packs.
The Module Quizzes are meant to test your student's knowledge of a topic AFTER they've completed each module of your course. Some people also use them for live group discussion questions. And some do repurpose them as a pre-course quiz to see where people are currently at with their level of topic knowledge.
Our Assessment Packs are designed for attracting leads who are interested in a course topic, and then converting them to paying students. That's BEFORE they take your course.
However, you can easily repurpose the assessments to be a pre-course quiz to get enrolled students excited and ready to take your course. You could also use them as pre-qualifiers for coaching services. Or use them any other way you want!
Yes... absolutely
You only need to be one-step ahead in order to teach your students. So even if you don't have a course on the topic, and you don't want to use one of ours, you can build an audience with the quiz and then ask those people what they want.
This assessment leads perfectly to a low-ticket offer! But it's not the quiz content that makes up low-ticket offers. Please check out some of our Flash and Beacon content for those. Or consider pulling out one portion or module of a larger course to be your low-ticket offer.
One way to use assessments for high-ticket offers is to pre-qualify coaching clients. This assessment can lead to someone booking a call with you. It would then be up to you to jump on a discovery call and determine how you could help your hot new lead.
You can use this assessment as a funnel entry point to any business-related topic.
Sure! Just scroll up the page a little and you'll see a video of me scrolling through the Canva version of the assessment.
And if you have more questions, you can always content us at support@contentsparks.com
Click the button below to get your license to "The Ideal Customer Service Agent PLR Assessment Pack" Today!
Only $67