Are you happy with the results youโre getting when you teach your online courses or other live group sessions?
Need to brush up your facilitation skills for getting more interaction and engagement?
Standing up in front of a group of people and singing a song or acting out a performance might earn you a round of applause in some situations. Even an interesting presentation can result in a standing ovation. But teaching an online training program or running a virtual group discussion wonโt have the same effect.
So how do you know if your online course students are engaged and learning?
You can have amazing, professional quality content for your session (like the done-for-you courses you get from Content Sparks), but that doesnโt guarantee results all on its own.
The real proof in your ability as an online teacher and facilitator is reflected in what your participants take away from the session. If a person leaves your session with a sense of achievement, of having learned something, and maybe even a little enjoyment, then youโre doing your job properly.
If your student then goes away and actually implements what you taught, then youโre a rock star facilitator!
Although itโs difficult to guarantee that youโll reach that goal with each and every student in your online courses, there are a number of things you can do to improve your chances and run your sessions for maximum engagement and results.
Here are the top three essential facilitation skills that you need to focus on to teach your online courses and run online group sessions effectively.
Know Your Audience
Start the planning of your online course group session by researching a few essential facts to put you in the best position possible when it comes to both execution and follow-up;
1. Who is your audience?
Having a good idea of who it is that youโre talking to will enable you to target your content better. Think about their interest in the topic youโll be covering and any experience they might have in it. You donโt want to teach them something entirely removed from their level of understanding, or anything too simple either.
2. What do they expect to be taught?
Your participants will probably be entering your session with a preconceived idea of what they will be taking from it. Nailing down what that is, especially if itโs something youโve already promised to deliver, will help you meet their expectations.
3. What questions might they have?
Be pre-emptive when it comes to Question and Answer sessions. What might they want to know that you havenโt covered? Avoid โumโ moments by preparing responses to common queries in advance.
4. What do your participants hope to do with the information you give them?
Think again about the type of people who make up your audience. If, for example, theyโre professional people who have attended your session in order to learn something that they can implement at work, give them the tools to be able to do that right away. This could mean a list of action steps that they can work on completing, or apps and programs to help them get started.
Prepare Yourself for Success
As well as having a good idea of who youโll be teaching in your online course, you also need to put together a clear plan for your session.
Make sure that your students are in-the-know about what format your session will follow, as well as how long it will take and what will be involved. That prep work will make them much more comfortable and able to focus on the topic itself.
Create a plan that includes:
- How long the session will last
- What topics will be covered
- What, if any, activities theyโll be doing
- What outcome theyโll be able to achieve
You can provide a copy of this to participants at the start of the session, or even beforehand via email so they know what to expect.
Promote Interactive Discussions
Knowing your audience and being prepared are essentials. However, the factor that makes the biggest difference between an O.K. presentation and an engaging, productive session is interaction.
Itโs easy to underestimate the importance of discussion when it comes to learning. When an audience is actively engaged with what youโre saying and able to interpret the lessons using their own experience and emotions, they'll both remember what theyโve learned and be able to implement it into their own lives.
Here are the three most important facilitation skills you need to focus on in order to encourage discussions that are engaging and inclusive for everyone:
1. Ask stimulating questions
What do people want to talk about? Ask open-ended questions that get them talking to both you and the rest of the group about something theyโre interested in and/or knowledgeable on. If youโve gotten to know your audience beforehand, you can prepare questions before the online course session even starts and sprinkle them where relevant to your topics.
2. Encourage curiosity
Make sure youโre constantly encouraging people to ask their own questions and think a little harder about what youโre saying. Push them for answers and find out where they need more information from you throughout your session.
3. Inspire Ideas
Quite often the group that youโre working with will include a range of different people with different backgrounds. This is a fantastic opportunity to use the variety of experiences of your students to generate interesting ideas. Put a problem to your group and see how each of them might solve it to help them see things from different perspectives. Have people work in pairs or small groups via Zoom (or other communication tool) in between online sessions. That way, theyโll have time to go more in depth and then share what theyโve learned with the larger group in your next live session.
Want more facilitation skills ideas for teaching an online course?
Download our free list of tips that encourage interaction and learning in online courses and coaching programs:
Want to learn more AND teach others how to teach online?
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Head here to learn more and grab a license to our brandable, ready-to-teach course:
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When you purchase a license to any of our ready-to-go course kits, you get the rights to edit it any way you want (or leave as-is) and add your own name and branding.
Then use your new course to:
- Attract new clients and customers (such as with a free training, webinar, or eCourse)
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- Keep your current customers successful and coming back for more (such as with bonus webinars, videos, and other learning resources).
Enjoy!
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